Category: Workforce & HR AI

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  • Samsung opens ChatGPT Enterprise and Codex access after AI restrictions

    Samsung Electronics is expanding employee access to ChatGPT Enterprise and Codex, giving staff wider use of AI tools for technical and non-technical work.

    According to OpenAI, the deployment covers all Samsung Electronics employees in Korea and all Device eXperience employees worldwide. The DX division includes smartphones, consumer electronics, and home appliances.

    Samsung plans to use the tools in software development, marketing, product development, manufacturing, and other business functions. The tools will support tasks such as information search, document drafting, idea development, data interpretation, and code-related work.

    Samsung revisits employee AI use

    The rollout comes three years after Samsung restricted employee use of generative AI tools over data-security concerns. In 2023, the company limited the use of ChatGPT and similar tools after concerns that sensitive internal information had been uploaded to an external AI platform.

    The new deployment gives employees access to ChatGPT Enterprise, which includes controls for data protection, user access, and security management. OpenAI said the enterprise version allows organisations to manage users, apply access controls, and use AI tools within internal security requirements.

    Samsung’s earlier restrictions applied to employee use of ChatGPT and similar generative AI tools. The new rollout gives employees access through an enterprise product with data protection and access controls.

    Samsung has not limited the deployment to a single business unit or technical group. OpenAI said the tools will be used across a broad range of functions, including technical and non-technical teams.

    OpenAI said ChatGPT can support knowledge-based tasks such as searching for information, analysing material, drafting documents, developing ideas, and interpreting data.

    Codex for technical and non-technical work

    Codex will be used for software-related tasks such as writing, reviewing, and debugging code. OpenAI said the tool is also being used for internal tools, websites, software prototypes, and automated workflows.

    OpenAI said Codex can also support non-technical teams in day-to-day work, including by helping employees create internal tools and automated workflows.

    OpenAI said Codex now has more than five million weekly users across technical and non-technical workflows. In Korea, weekly active users of Codex have grown nearly 800% since February 1, 2026, according to the company.

    Harrison Kim, general manager of OpenAI Korea, said the agreement is one of OpenAI’s largest enterprise deployments. He said Samsung is using AI across teams and functions rather than limiting it to specific departments.

    In October 2025, Samsung said it would work with OpenAI as a strategic memory partner for the Stargate AI infrastructure initiative, with OpenAI’s memory demand projected to reach up to 900,000 DRAM wafers per month.

    Samsung SDS also entered a potential partnership with OpenAI to jointly develop AI data centres and provide enterprise AI services. Samsung said the agreement would allow Samsung SDS to provide consulting, deployment, and management services for businesses integrating OpenAI models into internal systems.

    Samsung SDS also signed a reseller partnership to offer OpenAI services in Korea. Under that arrangement, Samsung SDS said it would support Korean companies adopting ChatGPT Enterprise and other OpenAI services.

    Reuters reported that Samsung Electronics and SK Hynix had signed letters of intent to supply memory chips for OpenAI’s Stargate project. The report said the two South Korean chipmakers together account for about 70% of the global DRAM market and nearly 80% of the high-bandwidth memory market.

    High-bandwidth memory supports fast data movement between memory and processors in AI systems. Reuters reported that OpenAI’s chip demand for Stargate may reach 900,000 wafers per month, citing South Korea’s presidential office.

    Samsung said its semiconductor businesses would support OpenAI’s demand with advanced memory solutions. The company also said its affiliates were exploring broader work with OpenAI in areas including data centres, enterprise services, and AI infrastructure.

    AI adoption and productivity

    Deloitte’s 2026 State of AI in the Enterprise report found that 66% of organisations reported productivity or efficiency gains from enterprise AI adoption. The same report found that 53% reported improved insights and decision-making.

    A Bpifrance survey reported by Reuters found that 77% of 534 French mid-sized company heads said their firms used generative AI, but only 17% of those using it reported time savings.

    Samsung has identified use cases across document work, information analysis, coding, product development, marketing, and manufacturing. The deployment gives employees access to ChatGPT Enterprise and Codex for those tasks under a company-wide agreement.

    OpenAI’s Korea partnerships

    OpenAI has also announced other partnerships in Korea. Seoul National University recently began providing ChatGPT Edu to 47,000 students, faculty, and staff.

    OpenAI has also worked with Kakao to bring ChatGPT responses into KakaoTalk group chats. The company said Korean organisations including LG Electronics, LG Uplus, LG CNS, GS E&C, Samsung SDS, TVING, Krafton, Toss, MUSINSA, Korea Zinc, Nexen Tire, and HanaTour are using ChatGPT Enterprise, OpenAI APIs, or Codex.

    (Photo by Zulfugar Karimov)

    See also: Omio scales travel product development using OpenAI models

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  • Anthropic drops ‘workplace AI agents’ directly inside Slack

    Anthropic launched a beta version of its Claude Tag feature for Enterprise and Team tiers, shifting its chat model into shared Slack channels. Moving away from traditional isolated chat boxes, users pull the artificial intelligence model into active group threads by typing @Claude. 

    The integration allows any team member in the channel to delegate a task, review the model’s outputs, and pick up the discussion thread from a previous point. This structural shift follows a US$65 billion Series H funding round that brought Anthropic’s post-money valuation to US$965 billion, positioned above rival OpenAI’s US$852 billion mark. 

    Following a confidential S-1 filing for an initial public offering, market competition for business software placement remains tight. Data from corporate expense platform Ramp’s May 2026 AI Index indicates Anthropic’s enterprise adoption rate reached 34.4%, passing OpenAI’s 32.3% footprint.

    Modifying the channel workstream

    Standard generative software requires enterprise employees to move data between team chats and separate browser instances. Anthropic aims to reduce this back-and-forth movement by restructuring workplace AI agents to work in multiplayer environments.

    “Instead of a private back-and-forth, Claude Tag shows up in the open,” stated Rob Seaman, general manager of Slack, regarding the operational mechanics of the application. This shared visibility alters how context is tracked inside an organisation. Because Claude Tag logs its task status directly inside the communication window, multiple employees can monitor the live execution steps. 

    The system tracks ongoing information from its active channels to build a contextual background. This automated history tracking limits the need for team members to continuously retype foundational company data or project scopes.

    Functional mechanics and asynchronous tasks

    The technical foundation for this channel integration relies on Anthropic’s Opus 4.8 engine. When assigned a request, the model divides the operation into sequential execution phases and utilises connected corporate databases, tools, and code repositories to complete the work.

    The primary operational difference for these workplace AI agents is their capability to function asynchronously without real-time human prompting. If a network administrator activates the tool’s “ambient” configuration, Claude Tag monitors threads and tracks tasks autonomously. The agent checks inactive text threads, signals priority notifications from integrated software extensions, and tracks unresolved assignments across multi-day intervals.

    Cat Wu, head of product for Claude Code, noted that the change centres on user configuration rather than completely new logic. “The form factor of being able to tag it the same way that you would a coworker is really powerful,” Wu told Reuters. Wu explained that connecting her personal Claude Tag agent to her email archive allows the system to analyse incoming communications, categorise urgent entries, and send immediate alerts inside Slack.

    Metrics and administrative controls

    Internal reporting from Anthropic shows that automated code generation has altered engineering activities, with the firm’sinternal product group creating 65% of its code through its private version of Claude Tag.

    Beyond software development, the vendor targets non-technical office workforces. Early customer implementations focus on querying database metrics, parsing analytics data, and processing internal IT support tickets.

    This expansion of background agent operations requires a distinct security infrastructure to protect proprietary information. To restrict data access to approved departments, system administrators must establish scoped Claude identities. All localised memories and tool integrations are confined strictly to specific channels authorised by the IT department. 

    Additionally, management portals offer full tracking logs of user queries alongside specific organisational caps to regulate monthly token costs. 

    The enterprise calculation: Autonomy vs. governance

    Frankly, moving generative tools from individual sandboxes into persistent corporate communication channels presents distinct operational trade-offs. The clear upside is the optimisation of routine knowledge work. By centralising information logs directly inside active threads, companies can lower task friction, capture context across changing project teams, and reduce the time spent on manual codebase tracking or database updates.

    However, delegating cross-app workflows to background agents introduces significant structural risks for IT departments. Permitting automated systems to read chat histories, connect to email accounts, and modify central code repositories expands an organisation’s internal data-exposure risks.

    If access boundaries are misconfigured, sensitive proprietary context could cross into unapproved channels. Furthermore, autonomous asynchronous execution removes direct human verification from intermediate workflow stages, leaving teams vulnerable to systemic errors if the underlying model misinterprets instructions mid-task. 

    Corporate decision-makers must ultimately evaluate whether the productivity gains of channel-based automation outweigh the rigorous auditing, compliance overhead, and channel-by-channel security configurations required to safely govern an always-on agent.

    See also: Anthropic releases Claude Opus 4.8

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