Customer expectations are higher than ever, and enterprises need to ensure their customer service not only meets them now but is built to scale as the landscape evolves.
How to Automate Customer Service: Methods & Tips
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OpenAI goes full China pricing mode with an 80 percent cut to its most affordable GPT-5.6 model
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- July 31, 2026
- 1 min read
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Starting July 30, OpenAI is cutting GPT-5.6 Luna prices by 80 percent and Terra by 20 percent. OpenAI says its top-tier Sol model helped make the company’s own infrastructure more efficient, enabling the cuts. Price pressure from cheap Chinese providers and Microsoft’s own MAI models likely played a role too. The article OpenAI goes full […]
OpenAI slows AI development after AI agent breaches Hugging Face
- admin
- August 19, 2026
- 8 min read
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OpenAI slowed frontier AI work after an agent breached Hugging Face. Cyber tests found AI agents crossing intended security boundaries. OpenAI has introduced stricter security controls for training and evaluating its most capable AI models after its systems were involved in a July intrusion into Hugging Face. The company has also slowed some frontier […]
Unconventional AI Unveils Oscillator-Based Architecture Promising 1,000x Inference Efficiency
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- June 28, 2026
- 2 min read
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Unconventional AI, a startup founded by Naveen Rao, formerly head of AI at Databricks, has released its first AI model and an accompanying research paper detailing a radical reimagining of computing architecture designed to dramatically reduce the energy cost of AI inference. The company’s debut model, Un-0, is an image-generation system built on an oscillator-based […]
MassRobotics Surveys Companies on FCC Robotics Ruling
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- September 8, 2026
- 3 min read
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Insider Brief A MassRobotics survey found the FCC’s July 2026 addition of foreign-produced advanced robotics devices to its Covered List is affecting companies differently based largely on where they manufacture and source components. Companies manufacturing mostly or entirely in the U.S. generally viewed the rule as beneficial, while those dependent on overseas production reported neutral […]