Hamilton

Alibaba.com is launching an agentic AI for business suite to help Malaysian SMEs bypass severe talent shortages and automate complex cross-border logistics. While the tech promises 24/7 autonomous store management, merchants must balance hands-on operational efficiency against the financial risks of removing human oversight. Malaysian small and medium enterprises (SMEs) make up 96.1% of domestic […]

Enterprise contact centers are increasingly leveraging AI across all areas of customer service. AI Agents can now communicate directly with customers and handle end-to-end conversations, providing support without requiring human intervention.

Professor Damon Salesa says the partnership reflects AUT’s belief that innovation and technology exist to create positive change for people and communities.

NZTA said Josiah Brooking’s actions put people’s lives at risk, caused costly disruption.