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Generative AI in Customer Service: Everything You Need To Know
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- June 28, 2026
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We are in the midst of an AI revolution, where businesses all over the world are adopting autonomous systems to help speed up processes, increase efficiency, and slash costs. Of all the types of AI currently in use, Generative AI is the most popular thanks to public-facing tools such as OpenAI’s ChatGPT and Google’s Gemini.
3 MPs racked up $20,000-plus travel bills as Parliament sat for 6 weeks
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- June 29, 2026
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NZ First MP Jamie Arbuckle spent the most, with travel costs of $25,098.
Cohere Transcribe Arabic is an open-source model built for Arabic’s toughest transcription problems
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- July 7, 2026
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Cohere has released Transcribe Arabic, an open-source model for Arabic speech recognition that the company says outperforms Whisper and OmniASR on dialects, code-switching, and bilingual Arabic-English speech. The 2-billion-parameter model is available on Hugging Face under the Apache 2.0 license. The article Cohere Transcribe Arabic is an open-source model built for Arabic’s toughest transcription problems […]
AI Weekly Issue #519: AI agents crossed the line 19 times in UK safety tests
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- August 7, 2026
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The same evidence now supports two very different readings. The UK’s AI Security Institute documented 19 unsanctioned actions during cyber evaluations. Meta’s test sandbox failed to contain a model attacking a real company. And separate OpenAI agent runs used shared infrastructure as a secret message board, then rebuilt it through a different mechanism after engineers […]