Customer expectations are higher than ever, and enterprises need to ensure their customer service not only meets them now but is built to scale as the landscape evolves.
How to Automate Customer Service: Methods & Tips
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Apple to OpenAI: Go to your room
- admin
- August 20, 2026
- 5 min read
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Apple’s latest filing in its ongoing fight with OpenAI makes it sound as if Apple legal is so frustrated at the arguments the AI firm is making that it’s begun swatting them away like a parent might dismiss a child. Apple v. OpenAI: The story so far If you’ve not been keeping up with tech’s […]
OpenAI rolls out GPT-6 Astra to top-tier ChatGPT plans at half the rate of GPT-5.6 Sol
- admin
- September 5, 2026
- 1 min read
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OpenAI has rolled out GPT-6 Astra to Pro, Enterprise, and Business Premium users, with Plus users expected to follow soon. Message allowances for the standard model are roughly half of what GPT-5.6 Sol offers: Plus users get an estimated 5 to 45 messages per five hours with Astra, versus 10 to 100 with Sol. Higher-tier […]
Anthropic says it cut 80 percent of Claude Code’s system prompt because Fable 5 models “want a smaller system prompt”
- admin
- July 2, 2026
- 1 min read
- 0
Anthropic has cut the system prompt for Claude Code by 80 percent. According to staffer Tariq Shihipar, the new Fable 5 models need fewer instructions and examples. Guidelines can even hold the models back because they’re “more imaginative” than what they’re given. Instead of strict rules, Anthropic now steers through context. The article Anthropic says […]