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  • Xebia: Why AI agents fail without the right data foundation

    If your remit is to help your organisation add AI agents to accelerate its processes, you have to start at the foundation – and that means making your data available for AI consumption. Agentic AI scales on data strength, as Niels Zeilemaker, global CTO at Xebia, explains.

    “If you don’t think about that, you can build the best agent, but it will never be able to find the correct data; maybe it will misinterpret the data, maybe it will join different fields together in your data which should never be connected,” explains Zeilemaker. “And these mistakes are not necessarily the fault of the agent. It’s the fault of your foundation, which is not ready for AI agents.”

    One area to particularly consider, Zeilemaker notes, is data cataloguing. It’s not a new concept, but the game changes for agents. “If you’re setting up a data catalogue for an organisation only consisting of humans, there’s always a fallback,” he says. “If there’s something not really well documented, you can pick up the phone, walk to a colleague, and have a sort of back door, in ‘how should I work with this particular set of data?’

    “Agents don’t have such a back door. They have to rely on the data catalogue, what’s written there, and if the description is wrong, the agents will not perform.”

    Xebia’s focus is to help organisations turn AI strategy into production-ready solutions which drive real transformation faster. The company’s core values include being people first and quality without compromise, but perhaps the most important, as Zeilemaker sees it, is sharing knowledge – such as at events like TechEx Global North America, at which Xebia participated.

    “I think sharing knowledge is very important for us, and it also allows us to be a bit ahead of the curve, adopt quickly to new changes in the market, because everybody has this eagerness to find out new things, and to share what works, what doesn’t work,” says Zeilemaker. “By pushing a lot into this sharing knowledge and innovation, we try to also pick a couple of domains where we want to be the authority.”

    Data and AI is evidently one of those areas. At AI & Big Data Expo, Zeilemaker told attendees how to build this AI foundation and unify their fragmented data landscapes. It was an honest account of how combining purpose-built AI agents with expert engineering compresses a 12- to 24-month timeline into a fixed-price, milestone-bound engagement.

    The overarching thread for this is what Xebia calls Agentic Data Foundation (ADF), which extends the data platform to host agents, and then make use of them both in customer-facing use cases and internal processes. While there has always been a big appetite in migrating from legacy to modern platforms, Xebia is seeing more customers asking for an approach to more quickly – and reliably – migrate into data platforms. Zeilemaker says this is where consultant and customer are co-developing the solution.

    “Agents have to rely on the data catalogue and what’s written there – and if the description is wrong, the agents will not perform”

    “After doing migrations the old-fashioned way, and accelerating some with LLM coding, we are now integrating this into the data platform, making use of the additional context it can provide to accelerate migrations even further,” he says.

    That accumulated experience is what shaped Xebia Axis: Agentic Data Foundation, Xebia’s answer to helping enterprises make their data AI-ready faster than any alternative.

    Another weapon Xebia has in its arsenal is Xebia ACE: AI-Native Software Engineering, a framework which embeds AI across an organisation’s entire software development lifecycle (SDLC). Done right, delivery can be accelerated by up to 40%, while legacy transformation costs are cut by up to 70%.

    Zeilemaker notes that Xebia ACE is particularly useful for larger enterprises who ‘maybe still want to stick to a particular governance or way of working while doing SDLC’. Yet there is a bigger picture here. Zeilemaker uses vibe coding as an example. “If you think about vibe coding, everybody can create an app, but nobody is daring to actually push these apps into production,” he says. “If you adopt ACE, you still get a lot of the benefits of the acceleration of LLMs, but you’re still having the same quality end results as you’re used to in the past.

    “If you’re looking to make the switch to using LLMs in coding, Xebia ACE will give you a very nice framework to use, without the risk, or any drawbacks of doing dark factory LLM and hoping for the best – and losing a bit of control or governance in the process,” adds Zeilemaker.

    For enterprises, that control is key. With so much code being generated, the AI-driven SDLC could become a security weakness through vulnerabilities. Zeilemaker argues it’s something the industry still needs to figure out to a degree, but notes with interest the recent move by Anthropic to release a pull request reviewer.

    “It’s an interesting one, which we’ll probably see more of,” he says. “There will be very lengthy pull request reviews, which you apply whenever you go and try to do a new production release. And then you add a very senior team member in the form of an LLM to your process, which does a sort of third-party review.

    “I think that’s an interesting angle with what we’re going to see more of in the future.”

    Ultimately, wherever organisations are in their journey, from assessing their data readiness to being ready to build, Xebia is able to help get the foundations right – and create the transformations on top of it.

    Photo by fabio on Unsplash

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    The post Xebia: Why AI agents fail without the right data foundation appeared first on AI News.

  • Siri AI arrives with Google inside, and much of the world is locked out

    “We’ve all had that moment where you search for something you know is there, but it just won’t show up.” Apple’s Stacey Ford, vice president of OS Program Management, was talking about Spotlight at WWDC 2026, but she could have been describing the company’s AI ambitions. 

    On Monday at Apple Park, the thing that wouldn’t show up finally did: Siri AI, the assistant rebuilt from scratch after years of underdelivery. The new Siri sustains genuine multi-turn conversation, draws on what’s in a user’s mail, messages and photo library, fields live queries from the web, and carries out tasks across applications.

    Apple is giving the assistant its own dedicated app alongside system-wide integration, with iPhones showing Siri activity in the Dynamic Island as requests run. That is the version Apple presented on stage. The version worth examining sits in the footnotes: who is actually powering Siri AI, and who gets to use it. 

    Google under the hood

    Apple’s most consequential disclosure was a quiet one. The company said it collaborated with Google and the Gemini family of models to develop the next generation of Apple Foundation Models that power its Apple Intelligence experiences, the architecture on which Siri AI runs. After two years of insisting its in-house models would close the gap, Apple has answered the question of how it caught up: it didn’t, alone. 

    The company spent considerable keynote time pre-empting the obvious objection. “We believe privacy in AI is non-negotiable,” senior vice president Craig Federighi said, adding that “data is only used to execute your request, and outside experts can continue to verify this promise at any time.”

    The privacy architecture may well hold. The strategic picture is harder to soften. Apple now depends on its largest search rival for the intelligence layer of its own assistant; at the same time, Google is shipping Gemini across Android, Workspace and its own hardware. Whatever the terms of the arrangement, Apple has conceded that the frontier model race is one it could not win on its own timeline, and that admission carries weight far beyond Cupertino. 

    If the world’s most valuable hardware company, with its silicon advantage and effectively unlimited budget, chose to license rather than build, the sovereign AI ambitions being drafted in capitals around the world deserve a more honest read of what “building our own model” actually costs.

    The Siri AI rollout map tells its own story

    Then there is the question of who gets Siri AI at all. The initial beta, due later this year, supports English only. China is off the map entirely, with Apple citing unresolved regulatory requirements, and EU users won’t see the assistant on iPhone or iPad at launch. Apple has said a path forward is being worked on; in the meantime, its updated press release confirms EU availability is limited to macOS 27 and visionOS 27 at first.

    Read that map from Asia, and the gaps are glaring. China, Apple’s most contested market, is excluded outright, while domestic assistants from Chinese vendors ship without restriction. An English-only beta leaves Mandarin, Japanese, Korean, Bahasa and Hindi speakers, which is to say most iPhone users in the world’s fastest-growing smartphone markets, on the old Siri for an unspecified period. 

    Apple gave no timeline for additional languages. The company that built its reputation on shipping the same product to everyone, everywhere, on the same day, has shipped its most important software in years to English speakers only, minus China entirely and minus iPhone users in the EU.”

    Catching up, by Apple’s own staging

    The keynote’s structure was telling. TechCrunch noted that Apple opened by repairing what was broken before showing off what was new, and positioned the upgraded Siri as one entry on a lengthy list rather than the headline act.

    It was also a transition moment. This was Tim Cook’s final WWDC as CEO before John Ternus, Apple’s senior vice president of hardware engineering, takes over on September 1. “I truly believe the best is still ahead at Apple,” Cook said in his closing remarks. 

    Perhaps. Siri AI is a real product at last, and the demos suggest Apple’s integration instincts remain intact. But Ternus inherits an assistant that thinks with Google’s models and a rollout plan that asks most of the planet to wait. The catching up, it turns out, has only just started.

    (Photo by Apple)

    See also: Apple plans big Siri update with help from Google AI

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    Want to learn more about AI and big data from industry leaders? Check out AI & Big Data Expo taking place in Amsterdam, California, and London. The comprehensive event is part of TechEx and is co-located with other leading technology events, click here for more information.

    AI News is powered by TechForge Media. Explore other upcoming enterprise technology events and webinars here.

    The post Siri AI arrives with Google inside, and much of the world is locked out appeared first on AI News.

  • McDonald’s tests Google-backed AI drive-thru ordering system

    McDonald’s is testing a new AI system that can take drive-thru orders and support restaurant operations.

    The system, called ArchIQ and nicknamed “Archy,” was introduced during the company’s Worldwide convention, according to Restaurant Business. It is being tested at five McDonald’s locations in the United States, though the company has not named the restaurants involved.

    A video shared on X by a McDonald’s franchise owner showed the system greeting customers, processing order changes, displaying the final total, and asking customers to pull ahead for pickup.

    A demonstration shared on X by the franchisee account McFranchisee showed the system taking orders in English and Spanish. The account said the system has processed more than one million transactions, with about 90% of orders completed without being escalated to staff.

    The same account said ArchIQ can respond when repeat customers ask for their usual order. McDonald’s has not provided technical details on how that feature works.

    ArchIQ is being developed with Google. According to McFranchisee, McDonald’s restaurants in the US are receiving Google Edge Cloud blades ahead of the rollout.

    McDonald’s previous AI ordering test

    ArchIQ is McDonald’s latest AI test for drive-thru ordering. The company previously worked with IBM on an automated ordering system across more than 100 restaurants.

    McDonald’s ended that pilot in 2024 after customer complaints over order errors. The earlier IBM test was followed by customer videos showing incorrect orders, including one case in which the system reportedly added more than $250 worth of chicken nuggets.

    After ending the IBM partnership, McDonald’s said it would continue exploring voice ordering technology.

    Restaurant operations support

    ArchIQ is not limited to customer ordering. McFranchisee said it can monitor restaurants and alert managers to possible issues.

    According to McFranchisee, the system can alert managers if a freezer is down. It can also flag kitchen bottlenecks or other problems that need attention.

    McFranchisee described ArchIQ as both an ordering tool and a management-support tool.

    The test forms part of McDonald’s new growth plan, called “McDonald’s > NEXT.” The company said the plan is intended to improve restaurant operations and unit economics.

    McDonald’s reported a large digital customer base in its 2025 results. The company said systemwide sales to loyalty members across 70 markets rose 20% to nearly US$37 billion in 2025, while 90-day active loyalty users rose 19% to nearly 210 million at year-end.

    McDonald’s CEO Chris Kempczinski said in a press release that the strategy is aimed at the company’s next phase of growth and productivity.

    The company has also referenced restaurant upgrades and possible menu changes under the same plan, but has not provided detailed information.

    Automation and service

    In a company memo, Kempczinski said more of the customer journey is becoming automated, leaving fewer chances for guests to interact with crew members. He said that it raises the standard for hospitality when customers interact with staff.

    QSR Magazine’s 2025 Drive-Thru Report, citing Revenue Management Solutions, said drive-thru traffic remained negative month after month and hovered between minus 5% and minus 8% in 2025.

    Other fast-food chains have also announced AI-powered drive-thru ordering systems, including Taco Bell and Wendy’s.

    Jonathan Maze, editor-in-chief of Restaurant Business, told ABC News that companies often present drive-thru automation as a way to free employees for other tasks. The McFranchisee account said the system could reduce the need for workers to take orders in noisy drive-thru lanes.

    Some X users responding to the ArchIQ demonstration said they preferred interacting with human workers. Others supported a more automated ordering process.

    McDonald’s has not said when ArchIQ could be expanded beyond the five test locations. The company has said the system is intended to improve speed and accuracy while supporting customers and crew.

    The company’s AI drive-thru system remains in limited testing.

    (Photo by Boshoku)

    See also: Walmart’s AI workflows meet the realities of the balance sheet

    Banner for AI & Big Data Expo by TechEx events.

    Want to learn more about AI and big data from industry leaders? Check out AI & Big Data Expo taking place in Amsterdam, California, and London. The comprehensive event is part of TechEx and is co-located with other leading technology events, click here for more information.

    AI News is powered by TechForge Media. Explore other upcoming enterprise technology events and webinars here.

    The post McDonald’s tests Google-backed AI drive-thru ordering system appeared first on AI News.

  • Amazon Shows Smarter ‘Proteus’ Warehouse Robot

    Next-generation Proteus robot, with ability to understand conversational prompts, is set for European roll-out next year
  • FinTech and Agentic Commerce: When AI Becomes the Customer

    Agentic commerce is transforming FinTech as AI agents autonomously discover, negotiate and complete transactions on behalf of customers
  • Silicon In Focus Podcast: Identity Under Siege: Why Credentials Are the New Battleground

    Discover why identity is the new cybersecurity battleground as experts explore zero trust, MFA weaknesses, AI threats, and credential attacks.
  • France’s Genesis AI Debuts First Model, Shows Robotic Hand

    Start-up Genesis AI backed by former Google chief Eric Schmidt builds model to power robots for delicate or complex tasks
  • DeepSeek Value Rises To $45bn In First Funding Round

    China’s biggest state-backed chip investment fund reportedly in talks to lead AI start-up’s funding round, as valuation more than doubles
  • What Does A Step-Change In AI Image Generation Quality Mean?

    With continued developments in image generation technology, what can be easily accomplished now? This post and accompanying video shares both humorous and useful examples, but also discusses some of the risks involved with technology that can produce convincing words within images.
  • Beyond Prompt Engineering – What Do Students Really Need to Learn About AI?

    What do students really need to know about AI? Does this go beyond prompt engineering. I argue that, although prompt engineering is currently a necessary skill, students will need to interface with AI systems in different ways. Read the post to discover more – and also to find out how I developed and refined the ideas stated.