Category: Inside AI

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  • Coinbase for Agents: Automating portfolio trading with AI

    Coinbase for Agents connects AI to financial execution channels to automate trading and payments directly from user portfolios.

    Large language models process vast quantities of data but lack direct integration with active financial portfolios. Individuals frequently employ these models to evaluate market developments or research investment opportunities. These software tools possess the capacity for complex reasoning but cannot execute financial transactions on behalf of the user.

    Coinbase for Agents enables autonomous digital entities to execute trades, process payments, and manage balances within user-defined parameters.

    Terminal-based systems use command-line interfaces to manage the connection. This route fits development environments such as Claude Code, Codex, or OpenClaw. The command-line architecture integrates directly into established local development toolchains. This implementation path lowers token expenditure during high-frequency tasks and accommodates extensive local customisation. Setting up this configuration involves installing specific skill packages via the Coinbase Developer Platform documentation and generating dedicated API keys.

    Web-centric software arrangements, meanwhile, rely on the Model Context Protocol. MCP establishes a direct integration path for web-based agent environments like ChatGPT or Claude Web. It permits a rapid connection via a single account login procedure. This method functions without requiring manual API key creation or complex local configuration files. A remote MCP option will become available in the near future that will allow individuals to link their financial profiles using standard single sign-on features without writing code.

    Portfolio allocation and execution

    Account holders can program specific distribution rules, instructing an automated agent to establish or maintain targeted asset ratios.

    As an example, a portfolio manager might select a target distribution consisting of 60 percent Bitcoin, 20 percent Ethereum, and 20 percent Solana. The agent executes this directive over extended timeframes spanning multiple months. It assesses real-time pricing data and positions limit orders to purchase assets when market valuations decline by five, ten, or fifteen percent. The software captures these brief market pullbacks to accumulate assets automatically.

    Coinbase’s current system supports spot and derivatives trading but is working on expanding the protocol to include index funds, standard corporate equities, commodities, and prediction markets.

    The autonomous assistant monitors available cash balances around the clock to keep funds productive. It distributes idle capital to generate rewards or highlights specific asset positions that require direct human attention.

    Integrating the x402 protocol allows these agents to interact with external commercial systems. Coinbase introduced this agentic payment protocol last year to provide software agents with a standard method for economic interaction. Agents deploy capital via this protocol to purchase computing resources, analytical models, and proprietary market data to inform their decisions. Upcoming x402 integrations will standardise these automated purchases across web services.

    Data collection determines the efficacy of automated trading logic. An agent assigned to execute a dollar-cost averaging plan into Ethereum uses historical metrics to optimise market entry. The system retrieves thirty days of hourly pricing statistics to pinpoint historical low points during the day and can then establish a recurring daily market purchase of $20 timed precisely to those optimal windows. The automated routine executes daily for two weeks based on a single initial command.

    Security controls and compliance

    Agents operate exclusively inside isolated portfolios to safeguard broader financial holdings. This design prevents the autonomous entity from viewing or accessing unauthorised balances.

    Users already retain total control over the operational boundaries. However, upcoming platform updates will introduce explicit rulesets for fine-tuned governance. Users will dictate maximum transaction volumes, specific permitted assets, and absolute spending limits.

    The platform subjects all agent-initiated payments to standard transaction monitoring and “Know Your Transaction” validation. Users receive automated compliance verification without building internal monitoring systems.

    Coinbase’s latest product launch marks the expansion of a broader consumer product suite that began with the 2024 launch of AgentKit, which provided tools for embedding crypto wallets into software systems. The subsequent introduction of the x402 protocol and the release of Coinbase for Agents finalises the financial execution layer.

    Alternative connection options exist for everyday investors who prefer simple interfaces. Coinbase Advisor operates natively inside the primary consumer application. This integrated agent provides automated recommendations and financial guidance directly to users. The assistant holds formal registrations with both the SEC and the CFTC as a financial advisor. For retailers, commercial merchants can deploy Coinbase Payments to accept automated transfers from these autonomous systems.

    See also: Visa ChatGPT integration enables AI agent retail purchasing

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  • Visa ChatGPT integration enables AI agent retail purchasing

    Visa has linked its payment infrastructure to ChatGPT, enabling AI agents to recommend retail products and execute financial transactions.

    The deployment removes human intervention from the final stages of the retail funnel. Autonomous agents will now process user prompts, evaluate merchant catalogues, and complete the checkout process using Visa’s payment rails at any supporting merchant.

    Previous retail AI integrations restricted automated purchasing to single-vendor environments. Retailers built proprietary chatbots confined entirely to their own inventory. Visa’s integration bypasses closed-loop architecture.

    The payment giant connects the open-web reasoning capabilities of a large language model directly to a universal transaction network. Users simply command the agent to procure an item, and the model handles the vendor selection, product comparison, and financial settlement.

    Enterprises should be aware that commercial transactions will increasingly execute without a human buyer ever seeing a retailer’s website, digital advertisement, or promotional email.

    Restructuring retail data for AI agent buyers

    Marketing departments design campaigns around human psychology, emotional triggers, and visual merchandising. AI agents operate on pure data evaluation.

    When ChatGPT receives a mandate to purchase a specific product type, it parses technical specifications, aggregated sentiment scores, and pricing structures. Display ads and user interface optimisations hold zero weight in the model’s selection criteria.

    Retailers will need to expose machine-readable inventory data. Search engine optimisation transitions into language model optimisation. The algorithms driving ChatGPT rely on structured data feeds, clear API documentation, and explicitly-formatted product attributes to evaluate whether an item meets the user’s parameters. Merchants failing to maintain high-quality, structured metadata will find their products invisible to the autonomous agent.

    Personalisation occurs entirely on the user’s device or within the user’s secure LLM profile. The AI retains the consumer’s past preferences, sizing requirements, budget constraints, and brand affinities. Instead of the retailer attempting to guess the consumer’s needs through tracking cookies and site behaviour, the agent arrives at the digital storefront with a highly-specific procurement mandate.

    Completing a transaction without human intervention requires a secure, automated handshake between the reasoning engine and the payment gateway. Visa provides the financial layer necessary to establish trust in an inherently untrusted agentic environment. Traditional checkout flows require manual data entry, CAPTCHA verification, and two-factor authentication loops. These mechanisms block autonomous agents.

    Visa implements programmatic tokenisation to solve the authentication problem. The user pre-authorises the ChatGPT environment with specific spending parameters. When the LLM decides on a purchase, it generates a single-use payment token through the Visa network. The agent transmits this token via API to the merchant’s backend systems. The transaction settles exactly like a standard digital wallet payment, bypassing the visual user interface completely.

    A digital storefront requiring multi-page navigation or mandatory account creation introduces failure points for the agent. Enterprises actively deploying headless commerce architectures possess an advantage. They can process the agent’s payload, confirm stock levels, and execute the payment token in milliseconds.

    Enterprises track bounce rates, session durations, and cart abandonment to understand consumer behaviour. An AI agent does not browse—it queries an endpoint, extracts the necessary data, and either executes the payment or terminates the connection.

    Retailers must develop new telemetry to measure agent interactions. Tracking the frequency of API queries from known LLM IP addresses replaces tracking unique human visitors. Understanding why an agent selected a competitor’s product will require analysing the structural differences in product data feeds rather than running A/B tests on website layouts.

    Customer retention strategies also need adjustment. An autonomous agent evaluates the market fresh with every prompt unless explicitly instructed by the user to reorder a specific brand. Loyalty programmes must be engineered into the payment token or the user’s LLM profile. If the AI cannot automatically apply a loyalty discount during its background calculation, the merchant loses the pricing advantage intended to secure the repeat purchase.

    Managing and securing the agentic AI supply chain

    Prompt injection attacks could theoretically manipulate an agent into purchasing from malicious vendors or authorising inflated transactions. Visa’s network acts as the final validation layer, applying fraud detection models to the incoming token requests.

    Businesses face the secondary challenge of managing automated returns and customer service queries initiated by the AI. If the delivered product fails to meet the parameters defined in the original prompt, the user can instruct the agent to reverse the transaction.

    In this scenario, the AI will autonomously navigate the merchant’s return policy, initiate the refund request, and generate the necessary shipping labels. Retail customer service operations must deploy their own automated systems capable of negotiating directly with the consumer’s agent.

    Visa’s ChatGPT integration confirms the enterprise transition from human-operated software interfaces to autonomous digital proxies. The customer is no longer necessarily a human navigating a web browser, but an algorithm executing a script.

    See also: Aviva deploys AI to stop £230M in sophisticated insurance fraud

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    The post Visa ChatGPT integration enables AI agent retail purchasing appeared first on AI News.

  • Aviva deploys AI to stop £230M in sophisticated insurance fraud

    Aviva has uncovered a record £230 million in insurance fraud claims and is using AI tools to counter the growing problem.

    The battleground has changed, and the culprits are also coming armed with a new generation of tools. We’re now in an environment where AI is being used not just to defend against fraud, but to perpetrate it.

    The insurance industry has long dealt with opportunistic dishonesty. A bumped car suddenly needs four new doors, or a minor slip becomes a life-altering injury. However, according to Aviva’s data, the nature of the deception is getting deeper, more sophisticated, and harder for the human eye to catch.

    Aviva is fighting fire with fire, deploying its own AI to uncover these elaborate schemes.

    Countering the AI-powered insurance fraud factories

    Aviva reports that scammers are now using AI to generate convincing fakes of car accident scenes. These aren’t clumsy photoshop jobs; they’re detailed, plausible images that can easily fool a claims handler working through a heavy caseload.

    The same generative AI tools are being used to create fake documents, from invoices for repairs that were never done, to medical reports that have no basis in fact. Fraudsters don’t need access to a network of corrupt garages or medical professionals to back up their story. They just need a subscription to an AI service and a bit of imagination. The AI handles the rest, producing official-looking documents that can pass a cursory inspection.

    An individual or small group can now generate the supporting evidence for dozens of high-value claims without ever leaving their desk. How do you validate reality when reality itself can be so easily and cheaply faked?

    Aviva’s response has been to build an AI-powered defence system that can operate at the same scale and speed as the threat. While the company is understandably tight-lipped about the exact architecture, you can piece together what a system like this needs to do.

    At its core, the AI detective carries out pattern recognition at scale. The AI sifts through millions of data points from current and past claims, learning what a legitimate claim looks like—and, more importantly, what it doesn’t.

    When a new claim comes in, the system is cross-referencing everything. Does the damage in the photo match the physics of the described accident? Do the timestamps on the documents make sense? Has this vehicle registration number appeared in other suspicious claims? Are the repair costs quoted on the invoice out of line with the thousands of other similar repairs in the database? It’s a level of forensic analysis that would be impossible to perform manually on every one of the thousands of claims filed each day.

    From organised crime to exaggerated claims

    It’s important to note that this isn’t all about organised criminal gangs. A portion of that £230 million figure comes from what the industry calls “claims inflation.”

    Claims inflation is the more common fraud where policyholders or service providers pad the bill. For instance, a garage might add unnecessary repairs to a quote, or an individual might exaggerate the value of items stolen in a burglary.

    Here, too, AI is proving to be a heavy-duty tool. By analysing vast datasets of repair costs and market values, the system can instantly flag when a quoted price is an outlier. It can compare the cost of a replacement part from one garage against the average from hundreds of others in the same region for the same make and model.

    The goal of Aviva’s AI isn’t to outright deny claims, it’s an augmentation tool for their human investigators. The AI acts as a filter, sifting through the noise to surface the most likely instances of fraud. This human-in-the-loop approach is essential for ensuring fairness and preventing the system from becoming a black box that makes decisions without oversight.

    What Aviva is doing provides a potential route for any customer-facing enterprise in the age of generative AI. The same technology that creates these threats is also the most effective way to combat them.

    As it becomes easier to fake everything from identities to invoices, the only viable defence is an intelligent system that can learn, adapt, and spot deception at a scale that humans alone can’t match.

    See also: Weis Markets adds Instacart AI-powered shopping carts to stores

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    The post Aviva deploys AI to stop £230M in sophisticated insurance fraud appeared first on AI News.

  • How C3 AI agents will automate predictive maintenance for Shell

    Shell will use agents from C3 AI to shift from basic anomaly detection towards fully-automated predictive maintenance.

    The global energy giant is building on their current use of the C3 AI Reliability Suite, which already keeps tabs on more than 30,000 crucial pieces of equipment across upstream and downstream operations. Shell now intends to lean heavily into autonomous AI agents, putting them in charge of the entire maintenance lifecycle.

    Going from that first warning sign all the way to a completed repair, this level of automation strips away the need for constant human oversight and makes sure the company’s resources are pointed exactly where they are needed most.

    “This expanded partnership with Shell proves what’s possible when enterprise AI is fully operationalised at global scale for predictive maintenance—reducing unplanned downtime and delivering hundreds of millions of dollars in economic value,” said Stephen Ehikian, President of C3 AI.

    “Shell has built mature AI predictive maintenance programs on our platform, and together we’re now pushing into agentic AI, advancing how this technology can further transform reliability, safety, efficiency, and operational performance.”

    C3’s AI agents help Shell move past basic anomaly detection

    In the beginning, Shell used machine learning simply to spot odd patterns in sensor data, giving engineers an early heads-up before things broke. To pull this off, the system ingests a massive amount of real-time operational technology (OT) data and mixes it with business context from ERP platforms such as SAP.

    The next step introduces AI agents built for actual reasoning and independent action. While older systems stopped at pinging an engineer when things looked unusual, this next-generation framework independently investigates why an alert fired in the first place.

    Once it pinpoints the root cause, the agent steps up to draft precise work orders, confirm part availability in the inventory, and generate procurement requests.

    C3 AI’s platform handles the heavy lifting, providing a model-driven space to easily integrate high-frequency sensor feeds with structured financial and maintenance logs. These AI capabilities are trained to learn the normal operating baselines for specific gear, like pumps, turbines, and compressors.

    The agentic layer sits on top of this foundation. Operators configure an individual agent for a given piece of equipment by defining its objectives and permitted responses. If the core machine learning models detect a deviation from normal operations, this agent activates, gathering extensive contextual data to build a complete picture of the situation. This context usually includes recent maintenance history, environmental conditions, and upstream process variables.

    Using all that information, it suggests a fix backed by solid evidence. Human operators can then easily approve or override the plan. As the system proves itself over time, Shell can fully automate its responses to certain types of alerts. Connecting straight into systems like SAP is critical here, allowing the agent to work inside the exact same workflows that human planners already use.

    The real impact of agentic AI for predictive maintenance

    Putting agentic AI to work at this scale tackles the classic “last mile” headache in predictive maintenance. Many industrial companies can predict failures just fine, but turning those insights into fast, efficient action remains a challenge. Usually, engineers still have to manually dig through alerts, investigate the causes, and write up the work orders themselves.

    Shell wants to shrink that timeline. By letting AI handle root cause analysis and work orders, the delay between a predicted failure and the actual fix drops. That directly improves equipment uptime and protects production.

    Moving to a model where repairs only happen when the equipment condition actually demands it naturally saves money, simply because nobody is wasting time tinkering with perfectly fine machinery. Leaving healthy hardware alone also means it lasts much longer.

    On top of the cost savings, stepping in before a catastrophe hits makes the whole operation much safer and cuts down on environmental risks, which is always top of mind in the energy sector.

    “What Shell and C3 AI have built on Azure over the past several years is exactly what enterprise AI should look like—real applications, running in production, delivering measurable value at global scale,” commented Sandy Gupta, VP GISV, Software Development Companies at Microsoft.

    This expanded rollout shows that we are finally talking about practical industrial AI production workflows instead of just algorithms. Rather than just the prediction itself, the real value comes from the system’s ability to act on it with barely any human oversight.

    See also: Meta Business Agent drives AI-powered conversational commerce

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