Niklas Bläsing leads the Data & AI practice at CGI Germany, where he and his team advise enterprises on harnessing artificial intelligence for real business transformation. At the center of this work is Agentic AI, AI that goes beyond automation to act, decide, and collaborate intelligently. As an early supporter and strategic partner of Cognigy, CGI helps clients deploy Conversational and Agentic AI at scale to drive efficiency, reduce costs, and deliver truly humanlike customer experiences.
